Visit our showroom at 926 s. aRIZONA, bUTTE, mt 59701.
Call 406.565.4037 to schedule an APPOINTMENT.

Refund and Returns Policy

Returns & Refunds Policy

Last Updated: 02/16/26

1. Overview

At Unique Lighting & Home Decor, we want customers to feel confident in their purchase. This policy explains our return eligibility, exchanges, restocking fees, and refund processing timelines in accordance with Google Merchant Center requirements.

2. Return Eligibility & Timeframe

We accept returns for both defective and non-defective products, subject to the conditions below.

  • Returns must be requested within 15 calendar days of receiving the product.
  • Items must be new, unused, uninstalled, and in original packaging.
  • Proof of purchase is required.

Products that have been installed, used, altered, or damaged after delivery are not eligible for return.

3. Non-Returnable Items

The following items are final sale and not eligible for return or refund:

  • Discounted items
  • Clearance items
  • Products marked as final sale
  • Shipping and Handling costs and fees

4. Exchanges

We accept exchanges on qualifying items that meet return eligibility requirements.

  • Exchanges must be requested within 15 days of receipt.
  • Items must be new, unused, and in original packaging.
  • If exchanging for a higher-priced item, the price difference must be paid.
  • If exchanging for a lower-priced item, store credit or refund will be issued according to this policy.

5. Return Methods

Returns may be completed:

In-Store Return

Unique Lighting & Home Decor
926 S. Arizona Ave
Butte, MT 59701

Return by Mail

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method. Unique Lighting & Home Decor is not responsible for lost or damaged return shipments.

6. Restocking Fee

Approved returns are subject to a 15% restocking fee, calculated based on the original product price.

Shipping charges are non-refundable.

7. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Notify us within 15 days of delivery.
  • We will arrange replacement or refund.
  • Return shipping costs will be covered in cases of confirmed defect or error.

8. Refund Processing

Once a returned item is received and inspected:

  • Refunds will be processed within 7–14 business days.
  • Refunds will be issued to the original payment method.
  • Financial institutions may require additional time to post funds to your account.

9. How to Initiate a Return

To request a return or exchange, contact us with your order number and item details:

📞 406-565-4037
📧 UniqueLighting@ButteLighting.com
📍 926 S. Arizona Ave, Butte, MT 59701

We will provide instructions for completing your return.

10. Policy Updates

This policy may be updated periodically. The most current version will always be posted on this page.